Supplejack : Troubleshooting

Remove stuck workers from Sidekiq

If Sidekiq web interface shows workers which are processing failed jobs, you need to delete the jobs from redis.

$ redis-cli
 > smembers workers
 > srem workers <each worker above>
 > smembers workers // should be empty

Refresh the web interface and the stuck workers should be gone.

Check if your harvester user authentication_token in your Supplejack API SupplejackApi::User.where(role: 'harvester')

Make sure the same authentication_token is set for your Manager and Worker Environment variables HARVESTER_API_KEY: "harvester access token"